Customer Testimonials
Had quite a few troubles in the past trying to set up a an appointment because even though I was going through Luther GMC they always said it was going through Luther Ford and they were canceling my appointment so it took two or three appointments and even on my last one they were still trying to say that I didn't go through Luther GMC even though I did but ultimately it worked out on my last appointment now I was able to get the car in and it worked out but I definitely wasn't happy happy with ...
Personable Checked on some things for me ... and answered my questions Was concerned about a former unresolved issue
The service department went above and beyond expectations and coordinated with Luther Ford to resolve my issue quickly. They were knowledgeable and courteous. The shuttle was quicker than expected as well!
Very courteous It was nice to have a refreshing cup of coffee while i waited.
I was very impressed with how polite, professional and courteous everyone was. Very clean and welcoming place. I would definitely do business with them. Just wished my service would have been under warranty or on a recall.
I enjoyed my experience purchasing a vehicle at Luther Family Buick GMC. All of the staff was friendly and were knowledgeable about the vehicles they sell. The GMC Sierra will fulfill my families needs for a long time to come!
Very good customer service explained the work that had to be done Work done in a timely fashion
Good to work with. Good communication about the work to be performed. Work was done in a timely fashion.
Very professional Timely thorough and timely responsive communication is very good and very helpful Thank you
Always a positive experience.
They did a very good job at addressing and repair the issues. I was very pleased with the service.
Tech I worked with did a good job of keeping up to date on work being done on car
Allison was so kind, patient, and quick with my service! I have had service here before, but never as good as with Allison! She is amazing and I will be returning solely to work with her again for future needs!
It's not the dealership that keeps me coming back. It's Lisa! Thank you!
Professional and virtuous; informative and helpful in making dicisions. Overall, very good. A good experience
Easy to schedule. Courtesy car driver was excellent. I take my vehicle in for minor things and they do right away. Aka: tires needing air. Labor charges, know out of your control but $450 for less than hours work, wow.
Service writer Robin was first class, kept me informed on my Service, checked on any and all updates or recalls
No rush. No pressure. Just professional attention to my requests.
Perfect timing before Winter great service and Professional Services Thank you I appreciate your quality service Happy Holidays
Fast, easy to get checked it. Service was done in an efficient and timely manner.
Very courteous and great service! Would definitely do business there again. Everything was done as expected
Quality, efficient work at a fair price.. Vehicle was done as promised Awesome Awesome Awesome
Everything went well. They' performed the service as scheduled and in a timely manner. Also got a car wash thrown in.
I was supposed to get a tire rotation the last time I was there but they didn't do it so they did it for free this time which was very nice!
Needed new tires...parts was great and Robin was able to get me in a week early since I could leave my vehicle for the day....which meant a lot to me. That is why I go to Luther GMC.
Everyone was very polite, respectful and informative. Very different from some dealerships that get pushy.
Quit spamming review messages Go away Go away go away go away go away now
I bought my truck here brand new a year ago. I had to take it in because of 2 separate noise issues. They took the time to ride with me to make sure they would address both of the noises I was describing. They fixed both issues, stood behind the warranty, and now it rides completely quiet again. I will be buying my next vehicle here. A+ service
Oil change was done in a timely manner; as well as an overall check of the vehicle. Questions were answered related to our vehicle. Very impressive.
Everything went very well. Got it done quicker than I expected. Great service.
The dealership Was easy to work with and addressed all of my concerns. Great Service.
Rick Wahl was a fantastic guy to work with!
Top notch service and an all around great team! Very knowledgeable, courteous and timely. Allstar service team
Service agent was great...kept me informed, answered my questions, helped with the billing. Would love to work with her again.
Service appointment was right on time. Advisor filled me in on everything they'd be doing and the approximate timeline.
No GMC dealers within 3 hours of me would sell their vehicle at MSRP. All of them were greedy and trying to upsell their inventory $10k-$25k. Unreal! Luther GMC in Fargo was very easy to work with and made the entire process very enjoyable. Highly Recommended!! A+++
I Enjoy doing business here as full service, convenient and friendly and helpful staff. Wide inventory of vehicles
Excellent service & parts dept at this dealership. Best of the best! One of a kind!!
Always great customer service! Always great customer service! Very knowledgeable team, willing to do whatever is necessary to ensure a positive visit each time.
Lisa was great! Professional, knowledgeable, no pressure approach. Very modern, nice and clean facility. Quick Saturday afternoon presentation and transaction.
Finally! A dealership who can change the oil on my Buick and I don't have a puddle under the car on my garage floor!
Best dealership! Friendly and helpful staff. I Just bought my 4th Enclave from them.
Got in early before my scheduled appt. Service dept is great. Very friendly and let's you know what is going on with your vehicle
Great dealership, always a really good quality of used options available for realistic prices that are on par with competitors in the area. Transaction was quick and easy.
As usual the service was excellent. So many dealerships push unnecessary work that it is nice to find An honest one
Kevin was awesome. Robin who I was suppose to have was at lunch. All around great customer service!
First time buying here and was satisfied with the whole experience from sales to the finance
They were very accommodating in getting my car in asap to check out for low oil, found the problem and fixed it right away. Allison Gustafson was awesome, kept me informed and explained things to me. Great service!!
They do as I ask no questions. They are timely and always have my vehicle done exactly when they say. Their communication is on point. All variables allow me to not have to worry about anything.
Paul in service is great to work with, truck was done before anticipated
Robin is excellent. He sent me a text about being able to get in earlier and is very nice and caring.
Was greeted right away. Sales process was smooth.
I've been coming to this dealership for as long as I can remember. They do great work.
Very helpful getting you in for services and getting you out in time! Thank you for the car service too!
Paul kept me informed on the status of our repairs in a very timely manner
I have been having issues with my radio changing stations randomly for quite a while and it would affect the button to change it behind the steering wheel. I brought it to another dealer first and they wouldn’t help me. I called Luther and they spent extra time troubleshooting it. Tried to download an update and it wasn’t successful. They ended up ordering me a new radio (covered under my vehicle warranty). Now everything works as it should (even the button behind the steering wheel) I am so appreciative of the team that worked on it and helped ...
Very good customer service and a quick job well done! Will definitely be back hoping for the same quality of service!
Kevin is the best person to deal with. He address my concerns in a quick manner
No appointment but they worked me in. Great service. The service writer was friendly, professional and kept me informed.
Luther Buick GMC always strives to assist us from sales to service. They will fit in special service if required, this is very helpful.
Always easy to do business with. Good value and excellent work!
Always willing to assist when needed, willing to work our vehicle in when schedule is already booked.
Excellent experience every time we’ve had service. Robin has been excellent to work with.
The customer service was excellent
When I got my 2023 Yukon in for its 1st service, service was excellent. However, getting an appointment is a real pain, chore.
Excellent new car buying process and experience. Jordan and Tony could not have been more nice or helpful. Thanks much!
Luther is the best dealership all around….not even close
I have always been very happy with the service I have received at Luther. They are timely and very courteous.
Evan Kasson was very helpful in making the decision to place a new GMC in my garage. From the first test drive to placing the order to taking delivery, Evan was super helpful in keeping me informed and answering any questions I had. Tony Emmerich in finance, Jim J. in parts, and the service department staff were all very welcoming.
Decent place to buy a vehicle
Robb was courteous and professional. I appreciated the text communication upon dropping off my car, and the message when the work was complete.
Very pleased with everyone we worked with--friendly, courteous, and knowledgeable.
Great service.
I’ve always been able to trust Robb. When the Luther price is a bit higher than the competition, Robb does a good job of explaining why. I’ve trusted Robb and Luther for a few years now and see no reason to switch.
ALWAYS fast, fair & friendly! Luther Buick GMC always goes above and beyond. Best dealership, sales and service are wonderful!
My tire had a nail in it..they got me in the next day with four new tires. Always so kind and helpful Mitzi Hager
Great service, friendly staff.
Great service and parts department. A++ customer service
Great communication and honest service recommendations
I have been impressed with the professionalism and integrity of the staff. They seem to be thorough ii their work and honest in their dealings.
Everyone is very courteous and professional.
I like working with Robb he’s very responsive. They are a full service dealer
Every visit to the dealership is professional and the staff ensures our needs are met fully
Oil change went fine
Always take good care of us. Robin is excellent. Helpful, friendly and looking out for us. And hats off to talented mechanics!!!! Thank you, as well, to Chad and Ben ... great courtesy we appreciate!!!