Customer Testimonials

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Google Oct 25, 2021

Luther Family Auto provided the best auto purchasing experience I have ever had. The transaction was easy and the dealership provided maximum communication and details to meet my needs. Hands down the best auto buying experience I’ve ever had.

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DealerRater Oct 24, 2021

Wonderful service all around. From the test drive to working with finance. Very much appreciated.

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DealerRater Oct 24, 2021

Service department was accommodating, fast, and helped take care if the issues with our Acadia. THANK YOU

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DealerRater Oct 24, 2021

Robert was very professional and recommended me what should be done first because it was a lump some of money for everything. Very good experience

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DealerRater Oct 24, 2021

Got my vehicle in day I needed and was very pleasant. Had check engine that night and got me in again next day.

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DealerRater Oct 23, 2021

Prompt and helpful service. They understood the importance of it getting done in a timely manner.

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DealerRater Oct 23, 2021

Great service people were friendly. Helped with my problem. I liked the home pick up service.

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DealerRater Oct 23, 2021

Ah-mazing!!! -only place I will get my Buick serviced, the customer service is phenomenal to boot!! collision and glass, and the service center both have seen my vehicle- hands down Luther is the way to go!

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DealerRater Oct 23, 2021

Easy buying experience. Sean is a salesperson who treated us with a lot of respect. Sean is quite savvy in his automobile knowledge. Only negative low trade-in offer.

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DealerRater Oct 23, 2021

Speedy service. Work was done in less than an hour; was told would be 90 minutes.

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DealerRater Oct 22, 2021

Felt like I was appreciated and #1 priority.. kudos to Luther Buick thank you Luther

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DealerRater Oct 22, 2021

Kevin and his crew always do a great job for my wife and I. Thanks!

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DealerRater Oct 21, 2021

I was greeted immediately. The work to be done was explained thoroughly and I was given a courtesy ride to my home. GREAT SERVICE!

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DealerRater Oct 20, 2021

Luther’s service and team are very great to work with!! Always helpful and friendly!!

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DealerRater Oct 20, 2021

Robin and everyone at Luther family Buick GMC always make me feel right at home. Friendly as usual and easy to get along with.

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DealerRater Oct 20, 2021

A-1 Service from beginning to end. Kari got me started, Jim (Parts) lined me up with the tires I needed, and Kevin serviced my vehicle. Very caring and helpful TEAM.

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DealerRater Oct 20, 2021

Very friendly and helpful, great customer service driver. I just wish there was more new car inventory

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DealerRater Oct 20, 2021

Always the best service! The team is friendly, knowledgable, and efficient. Plus, the facilities are nice when you wait for your vehicle service to be completed (snacks, beverages, wi-fi). I love Luther GMC, from sales to parts to service, they are top-notch. 🙂

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DealerRater Oct 20, 2021

I always have good, reliable service at Luther. I trust them to be honest with the service I need.

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Google Oct 20, 2021

Kari got me started and stayed with me until all was done. Spoke with Jim in Parts. He provided pricing on tires. You could tell he cared. Kevin in Service did a fantastic job. He has my continued business. Thank you Kari, Jim and Kevin, you are appreciated!

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DealerRater Oct 20, 2021

I was more than satisfied. This is the second vehicle we through Luther and have had great service each time!

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DealerRater Oct 19, 2021

Excellent service and was done in a reasonable time. Would recommend the company to anyone.

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DealerRater Oct 19, 2021

Our service person Robin was great I come to the conclusion that I will never go anywhere else

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Google Oct 19, 2021

Overall great experience at Luther! Very helpful in every way from the start to finish. Everyone I came into contact there was very friendly and helpful. Thanks again, we will be doing our business with Luther.

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DealerRater Oct 18, 2021

Quick, knowledgeable and friendly staff. I really enjoy the fact that I can leave my car the night before and they contact me when it's available for pickup.

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DealerRater Oct 17, 2021

From my experience this dealership seems to really care about their customers and the quality of the vehicles they sell.

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DealerRater Oct 17, 2021

Everyone was very friendly. Service was completed in a timely manner. Was happy with the service.

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DealerRater Oct 17, 2021

Fast and friendly service. Always offers a wash job too. Will always bring my vehicles back to Luther!

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DealerRater Oct 16, 2021

Well, we’ve traded cars with Richard five times - first two at his previous location but last three in Fargo. Of course, it’s hard to think of him being gone but we would continue with Luther if we’d ever trade again. Very good service!!!

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DealerRater Oct 16, 2021

Everyone was Very friendly and the service was completed timely I will deifinately be back

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DealerRater Oct 16, 2021

Luther always want to make sure that the customer is take care of. Paul was able to get me in quickly to address the issue with my Yukon.

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DealerRater Oct 16, 2021

Best ever in the Fargo area. Always there to help me out with my 68 GMC. Thanks to everyone for being attentive to my needs😁

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DealerRater Oct 16, 2021

Always seem to be done right the first time. And it was. I never have a problem with the service dept.

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Google Oct 16, 2021

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DealerRater Oct 16, 2021

This dealer provides good service and the service techs are always very friendly and knowledgeable.

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DealerRater Oct 16, 2021

I am very happy with Paul he called me and told me my parts were and drop my pick up off took care of it called me and tell me it was done I am very happy with the service

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DealerRater Oct 16, 2021

We had excellent service from Luther! We showed up towards the end of the day to buy a car and the staff stayed there after closing to ensure we drove off in our new car. They offered more for our trade in than any other dealer in the area!

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DealerRater Oct 16, 2021

Was greeted at the service desk with a smile and good explanation of what was going to take place. 1 hour and 10 minutes and oil change done.

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DealerRater Oct 16, 2021

I liked the no pushy sales and the open communication from the sales person. Thanks!

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DealerRater Oct 16, 2021

They got me very fast and the service was quick and the complementary wash was a very nice touch.

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DealerRater Oct 16, 2021

Very good service. Friendly and prompt. I will return for service again. Good location for us

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DealerRater Oct 16, 2021

Very courteous. Didn’t make me wait for help or answers. Would definitely do business with Luthers again.

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DealerRater Oct 16, 2021

Friendly service staff. Timely service and communication is wonderful. Very clean environment. Would use again! Thank you!

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DealerRater Oct 16, 2021

They are very friendly and there work is fast on the problem and efficient service

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DealerRater Oct 16, 2021

Good people and good vehicles fast service and they always get it right the first time

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Google Oct 15, 2021

fast and did a good job

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DealerRater Oct 14, 2021

Able to get in ~45 hours after initial contact. Requested additional time to be able to more completely diagnose problems to obtain a solution. Provided rides to allow continuation of personal schedule. Continuously up dated status with text messages and phone calls.

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DealerRater Oct 14, 2021

The staff is very professional and answers any and all questions! I would recommend very highly!

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DealerRater Oct 13, 2021

Always excellent service, informative, updates as needed, recommendations are solid, my preferred FM site for service

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DealerRater Oct 13, 2021

I was disappointed with the length of the wait time especially with having an appointment.

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DealerRater Oct 12, 2021

They have Friendly staff and are great to work worth. I would recommend Luther GMC to anyone.

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DealerRater Oct 11, 2021

Great service and good service,friendly staff with great quality service and quality timely manner

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DealerRater Oct 10, 2021

Very good about getting appointment to get in friendly staff knowable do a great job repair work get you in and out.

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DealerRater Oct 10, 2021

Work was done when stated with no issues. Fair and respectful staff. Glad to see.

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DealerRater Oct 10, 2021

The Service Center repairs are satisfactory, drivability was monitored successfully, and the Equinox LT engine is performing a lot better after repairing the check engine light. Thank you, Michael Hamner

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DealerRater Oct 9, 2021

They keep track of all the work that’s been done to the vehicles and they’re kind

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DealerRater Oct 9, 2021

Excellent customer service from start to finish, I was in and out but my experience was thorough.

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DealerRater Oct 9, 2021

Staff were friendly and helpful. Waiting areas are clean and comfortable. Turn around time was great!

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DealerRater Oct 9, 2021

Very nice place to go to get your vehicle service done. Everyone is friendly and knowledgeable.

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DealerRater Oct 9, 2021

A great dealership. Everybody was wonderful and very friendly. I would recommend Joe Schwab as a first class salesman.

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DealerRater Oct 9, 2021

We had a great experience. Everyone was very helpful and eager to please. Thank you to everyone involved

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DealerRater Oct 8, 2021

Rob is great to work with and always has my car ready when promised. Communication is key and you are wonderful with that.

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DealerRater Oct 8, 2021

Very easy and comfortable to make appointment and service my truck . Everyone was polite and respectful.

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DealerRater Oct 8, 2021

They were polite, worked with me and did a quality job,would recommend them, Bob my mechanic is came and talked to me explained what was done......

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DealerRater Oct 8, 2021

The same great service I have come to expect every time. Fast, friendly and no BS.

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DealerRater Oct 8, 2021

I found Luther GMC to have great, friendly service. As well as competitive pricing compared to other dealers.

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DealerRater Oct 7, 2021

My pickup had a glitch with the turbo I called Paul he said bring it on in. They took care of it right away. Like I always say there service is the best!!!

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DealerRater Oct 7, 2021

The Service Center accepted the appointment early from their online portal. The Equinox LT is in for repairs because the check engine light illuminated twice while driving on local roads. Thank you, Michael Hamner

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DealerRater Oct 7, 2021

Exceptional service. Got my vehicle fixed very timely. Very courteous staff. Would highly recommend the service department.

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DealerRater Oct 7, 2021

I have been extremely pleased with the Sales Staff David Denne. The car service is great. This is the second car I have leased from Luther Family Buick and I give them the highest rating there is!!!

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DealerRater Oct 6, 2021

We were from out of town and our check engine light came on. They found time to Check out our car and get us back on the road...

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DealerRater Oct 6, 2021

Jordan was friendly and knowledgeable. It was a painless experience, and Jordan knew or found answers to our questions.

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DealerRater Oct 5, 2021

Awesome service! Staff was excellent and very helpful. I will be back and recommend you to others! Thanks.

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DealerRater Oct 5, 2021

Robb Reierson got my vehicle in and serviced in short notice. Great customer service as always.

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Google Oct 5, 2021

I got the utmost service from David Denne & all the staff. I am completely satisfied with the dealership.

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DealerRater Oct 4, 2021

it's a friendly place to go, great service, and my questions answered, and very clean

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DealerRater Oct 4, 2021

Great experience. Lisa was a joy to work with. The parts department is very knowledgeable

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DealerRater Oct 3, 2021

The customer service & in a timely manner is excellent! They are knowledgeable & very helpful thank you!

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DealerRater Oct 3, 2021

Great service, advisor kept me well informed as to what was going on with my vehicle and was very prompt in getting fixed and back to me.

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DealerRater Oct 3, 2021

I bought a 2019 Terrain. Sean Mcphillips was my salesman. I have nothing but high regards for this young man's professionalism, his knowledge of my vehicle and all around Wonderful customer service. 😀 Great job Sean.

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DealerRater Oct 3, 2021

Timely service, wait time was less than estimated. Recall was handled very well. Repair was explained very well.

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DealerRater Oct 3, 2021

I got a good deal on a new vehicle and a good trade price on my old vehicle

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DealerRater Oct 2, 2021

Great customer service and service was very quick and efficient. Nice and clean customer lounge

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DealerRater Oct 2, 2021

They do quick work and are great to explain options. Quality workers doing quality work.

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DealerRater Oct 2, 2021

Friendly check-in, good communication about the problem and repair costs. We were just off the road from a short vacation and the truck was covered in bugs. They washed it for us. WOW

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DealerRater Oct 2, 2021

The customer service is wonderful. They make sure that they explain everything to you. I would recommend this dealership to people.

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DealerRater Oct 2, 2021

Was able to get a convenient time and date for an appointment. When booking online, I was looking to receive a ride home after dropping off but website did not give ride as an option. Only said to wait or get rental. Why not get ride as an option if offered? Very inconvenient in making plans for my spouse to pick me up only to find out at dealership I can get a ride. Explanation needed please. Paul in service helped me determine if a tire rotation was needed.

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DealerRater Oct 1, 2021

They are quick when you wait for an oil change. They are also friendly and helpful.

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DealerRater Oct 1, 2021

Got my vehicle in early! Great staff to work with. Check-in bay clean! Easy to pick up my vehicle when service completed.

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DealerRater Sep 30, 2021

The people and service is always outstanding at Luther that’s why I keep coming back.

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DealerRater Sep 30, 2021

They were friendly and knowledgeable and made sure we had time we needed and explained all features of our vehicle

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DealerRater Sep 30, 2021

They are always polite on the phone and very helpful. All employees are pleasant. That is why I continue to have my car serviced here.

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DealerRater Sep 30, 2021

Once again it is a real pleasure to have such a GREAT team in my area to work with very professional

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DealerRater Sep 30, 2021

They were very friendly and quick on getting my vehicle fixed & they gave me a free car wash.

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DealerRater Sep 30, 2021

Kevin Lindgren took my call, got me in without appointment and serviced my vehicle so I could get on my way. Superior service.

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DealerRater Sep 30, 2021

Best service in town ,very professional and affordable price .thank you very much for the ride home 😊

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Google Sep 30, 2021

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DealerRater Sep 29, 2021

WAS AND IS AWESOME AS USUAL. ROBIN TOLD ME WHAT THE PROBLEM WAS AND ALONG WITH THE TECH WHO WORKED ON THINGS, GOT THINGS DONE IN A TIMELY MANNER.

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DealerRater Sep 29, 2021

Got my truck fixed! Wasn’t an easy job but my truck is running great!

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DealerRater Sep 29, 2021

Robin was very helpful in trying to determine the trouble. He kept ;me informed of the work being done

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