Customer Testimonials
Paul, Robin, Kevin, and Rob are all great ambassadors for your company. Standup great guys!
Everyone my wife and I dealt with did a great job of getting us the help we need. Thanks Sean and team for the ride!
Kevin Lindgren and staff do a great job. Professional. Upfront and honest about cost and what needs to be fixed.
The whole experience of buying a vehicle at Luther was great, The sales person answered all of my questions and concerns and everything went smoothly. The only concern I have, is I would like to have an owners manual for the vehicle that I bought!
Jordan was very respectful and professional. He was very forth coming and honest with us. Didn’t feel pressured and we are very satisfied!
I am a retired Car and Truck "Big Rig" mechanic and Service Manager/ director and will always use a dealership to perform service on my own vehicles.
Talked me through the process of getting new tires and didn't try to upsell me but instead gave honest opinions about the tires and how they would work for my future needs.
Great place to get work done. They always do their best to fit me in when my schedule allows.
The trade in offer for my vehicle was not even close to KBB. The original "manager" tried to explain to me why. He was condesending and at the end of the day would have been the reason for loosing the sale. I most likely would not have bought a vehicle here if the buying climate was normal. I ended up selling my trade in for a lot more then the trade in offer. It took less than 8 hours which suggests I could have sold it for more. Everything else was good. The Sales person and second manager made ...
Had to have my new pick-up towed as I had gotten some bad fuel. Service Dept. Got right to it but gas tank had to be pulled so I had to return next day. Received call next morning from Service Dept. stating work completed and truck ready. They even offered to come and pick me up. I am impressed as I was told by tow truck it could be a week or more. I highly recommend this service Dept. and their friendly and knowledgeable staff !!
Made buying a car incredibly easy. Kind, friendly, and honest employees. I'm very happy with the overall experience!
Got me in quick for an oil change and did great service. Everyone was friendly and enjoyed the coffee while waiting. Will use this service again when needed.
Got good service from time I got there til my car was done in a timely manner.
The service I received at Luther Family Buick GMC was very prompt and solved my vehicle problem.
We dropped the vehicle off early. They got the work done promptly and communicated effectively.
Respect a person's wants and needs, very good at what is done,and have great communication skills with customers
Always pleased with Luther Buick. The individuals I deal with in the service department are pleasant and I trust their opinion/advice. When repairs are needed they are completed on time and correct.
I buy all my vehicles from Luther solely because of the service department. They are always so kind and easy to work with.
Timely and professional
They were very friendly and ready to help in every way possible I was in and then on my way in a very short time, they took care of everything and I picked up my car the very next day.
Very flexible to get me worked in when I needed a flat tire repaired or replaced.
I buy cars at Luther GMC because of Kevin Lindgren and Troy Weist Excellent people
Great dealership they treat us very special every time we get service. They have good coffee and snacks.
Was not aware of what was included in an oil change. I was offered a tire rotation, which I assumed was apart of the oil change.
Entire staff was very friendly and very knowledgeable. Excellent buying experience, highly recommend!
I think your personal are just about as nice and Courteous as I’ve found any where. GREAT JOB
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Very nice that they have a alignment drive thru rack to verify alignment and got the truck ready in the expected time frame when dropped off. Highly recommend
did not have to wait all day to see if we qualify for credit.
Great place to have your car serviced. The car was ready when promised, prompt service
Clean Receiving area. Friendly staff. Started ahead of schedule per my request if possible. Finished ahead of schedule. Courtesy ride to boot
Great people to work with and the service department is top notch, would highly recommend.
The staff is always polite, and the work done on vehicles always is done well, with attention to detail. When I get my vehicle back it is usually cleaner and in better condition than when I dropped it off.
They were able to diagnose and fix my vehicle is quick manner! Service manager was top notch!
I have had service done by Luther in Fargo for years. They always go the extra mile. Friendly staff and great work completed.
Easy to order vehicle, kept informed on how the progress was comming, and vehicle arrived before expected.
Great place to buy. Will buy there again! Sean McPhillips was who I dealt with, he was great from ordering the pickup. Kept me informed through the build process on updates . And my vehicle came a month sooner than expected!
Sean was very good to work with. He wasn't pushy at all and let us take our time making the decision.
Prompt attention given, curtacy ride to work back, called quickly with equation and cost estimates as well...
Seems to do a decent job with my general maintenance needs. Performed the service in a timely manner.
Simple to set up the appointment. The service staff are professional and the work was done timely and complete.
I had gotten a nail in my tire and they worked me in so quickly. What I thought was gonna be a 1/2 A-day ordeal turned out to be less than an hour I was so impressed. That's why I am a Luther customer for life.
Service dept exceeded expectations. Now my go to dealership
From scheduling, text updates, quick service and settling the invoice, it was an excellent experience.
Greeted by friendly staff and taken care of without a wait. Asked if I’d be waiting or if I would need a ride.
Was in and out quick. Repair was correct. Drivers were great and got me to work on time.
I have been to Luther Family Buick GMC for service on my pickup and recently bought a GMC Acadia. Andrew was a huge help and very knowledgeable.
Luther Family Buick GMC are very customer oriented, quick to decisions and very easy to work with on financing.
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Prompt, friendly service with a full explanation of the work being done and why it is needed.
Good communication from service department to me on what the problems were, what was need to fix, as well as anticipated bill...
The people were courteous and very professional, with a touch of friendliness. Thanks again for the service.
Andrew Gorby is an excellent sales team member. He educated me on the differences between GMC MODELS. After I purchased it..he showed me the vehicle and all the features. Appreciate his knowledge and support
Excellent customer service. I was from out of town and they got me in right away even though they were booked for the next week. The work was completed the next day.
Our advisor was upfront, and didn’t sell any unnecessary products or services. He has our complete trust.
Service rep was very helpful. Found a problem that I feel may have been hidden by another dealership I recently purchased the truck from
David was so helpful in helping me get into a new vehicle. Very efficient and very customer oriented. It was such a good experience! Thank you!
All I had was my oil changed, so not too much to tell about this time.
The customer service is really good and they finished my oils change really fast overall one of the best dealerships around
Quick in and out great explanation about what and where problems that needed attention and very polite. Thanks for the Help much appreciated.
Fast and efficient service courteous employees clean facilities easy to make an appointment with time I wanted
Once again Luther does it, they got us back on the road in time to get the cabin open.
The dealership was very helpful when I had to cancel my oil change due to emergency surgery, thanks to all who helped.
Great service, communication during the visit. Waiting area was clean and comfortable. Easy in and out
Drive in garage, very inviting.. Customer service was 100% professional. I would encourage friends and family to visit Luther GMC for all their needs.
Robb R. in the service department is always great to work with. I come back just for the spectacular service Robb provides. I occasionally have worked with Kevin & Paul and they are both excellent also.
I have always been happy about the service that I have gotten when I brought my vehicle into Luther GMC They are always friendly when you come in. They explain what they are going to be doing and they get going on it right away
Got me in and out quickly. Always friendly. Love the personal service. Nice to be remembered and greeted each time I come.
They provided prompt and friendly service. They didn’t pressure any up charge for unnecessary stuff.
Great service, no hassle. Appreciated how quickly everything was done. Would do business their again.
Great and speedy service. Not pushy on suggestions which I very much appreciate. Easy to schedule too!
Had to get my Sierra towed to Luther as the starter unexpectedly took a dump - the got me in right away & a couple hours later I’m back up starting & running with 70,000 miles on the GMC. Great customer experience, all the way aroun!
Leasing went smoothly! No issues.
They were right there to help and explained everything in a very understandable way. They were very personable and willing to help.
Everything went great and they missed washing my vehicle and I mentioned it and they addressed it immediately!
Efficient and reliable easily will say that I recommend the services they provide to anyone
Love Luther and the service they give me. Won’t take my Sierra anywhere else.
My daughter found a screw in her tire and they were able to order a new tire and mount it the same day!
All went well. Mechanic made an error of not hooking something back up. When limped vehicle back in he was waiting there and promptly figured out his error and had me back on the road in no time
The Service Center preformed an engine oil change following the manufacturers maintenance, quality inspections, and specifications on a Chevrolet Equinox LT. The customer service was exceptional and satisfactory. Thank you, Michael Hamner
The Individual that I dealt with was easy to talk to, super helpful with questions I had, made the whole service process less stressful then what it is, and stayed in contact to let me know when my Vehicle status was!
jordan was amazing helping me buy a car, so was mark! i am so happy with my purchase!!!! 🙂
I stopped in to check the availability of an oil change. One hour I’m driving out with it completed along with tire rotation and a 30,000 mile check
On time and very pleasant, checked other items for recall. Overall very satisfied. Nice staff.
The service was spot on. I would recommend Luther Buick GMC for anyone who needs service on their vehicle.
Always a great and easy experience. Pleasure to work with and take great care of me and my family.
Quick in and out. Advised us to have a tire rotation. Professional folks there. Thanks
I appreciated having the ride home instead of having to wait at the dealership for several hours.
We loved our salesman - he was super friendly and kept us informed on our vehicle after it was ordered
Easy to work with and great customer service. Appreciated the responsiveness and follow up from Andrew.
Just moved near them thought I would give them a try the first service written wasn't that friendly he said they were 1 1/2 to 2 weeks out told him wouldn't wait that long they another service writer heard the conversation and said he would try to work me in later that afternoon or next morning so left the car and he got in fixed that afternoon, I was in the automotive business for 42years so I know how you should be treated, don't know if I'll go back there
Good, clean and friendly service every time I get my car served at Luther Buick.
Robin is great! Good customer service and always answer my questions. They always make sure I'm taken care of
Very friendly & helpful in deciding to buy the vehicle I wanted. I had a great experience and left with the Buick the same day.
Easy to schedule an appointment, good communication during the repair process, Thanks for the ride to and from the repair location!
Great service, impressed with their all around coverage and quick to diagnose service department. Good communication.
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